SYS: ONLINE
PROCESS ARCHITECTURE FOR B2B
VER. 2.4.0 [STABLE]

Industry solution — Property Management

AI Property
Management
Automation

Tenant calls at 10pm — no water. Nobody answers. Complaint next morning. Our 24/7 AI Voicebot takes the call, opens a maintenance ticket, and texts the right person instantly.

prefer email? reach us at info@zenautomations.cloud

Where does your
reputation break down?

After-hours calls
Pipe burst at 10pm. Nobody answers. Tenant leaves a voicemail read the next day. The problem grows.
Excel instead of tickets
Requests scattered across emails, SMS and spreadsheets. Nobody knows what's open, assigned, or done.
Maintenance without context
Technician arrives without knowing what to expect. Wastes time, lacks parts, makes two trips.
No feedback loop
Tenant reports a problem and hears nothing for days. They don't know if anyone saw their request.

Two systems
that fix this

01
AI Maintenance Voicebot
Call 24/7 → Ticket → SMS to technician

AI answers calls at any hour. It collects issue details, address and unit number, then opens a ticket in your system and texts the right maintenance person immediately.

01
Tenant calls
02
AI collects details
03
Opens ticket
04
SMS to technician
02
Ticketing Loop
SMS "Done" → closed ticket → tenant notified

Technician replies with SMS "Done". System closes the ticket, updates its status, and automatically sends the tenant a confirmation that the issue is resolved.

01
Technician: SMS "Done"
02
Ticket closed
03
Tenant notified
04
Report to manager

What our clients
measure

24/7
call coverage
0
requests lost in email
3min
call to ticket

From the field

"Tenant complaints about 'no contact' disappeared. Every request now gets an automatic acknowledgment and live status updates."
Property management firm — 12 housing communities, Poland
→ More case studies

Start with a free
process diagnosis

prefer email? reach us at info@zenautomations.cloud